Press 'Restart' on the next screen that appears. Step 3: Choose Troubleshoot on the screen that appears. Step 2: Press Shift key and while doing that click on Restart option. Step 1: Click on the power button from the Start option on Home screen
So start your device in Windows Safe Mode because the Safe Mode runs on minimal necessary set of drivers and services and no third-party software or drivers get loaded.
If the problem persists even after the above two methods there's a possibility that this might have been caused due to malicious third-party apps.
